Quality is a long-term commitment of time, skills, and resources. QAI recognizes that companies need assistance implementing quality initiatives. Unlike some organizations, we do not wish to engage in a long-term project where consultants are the only resource working on your quality objectives. Our focus is to transfer our knowledge and skills and enable the client's staff to gradually take on more work, as they acquire the knowledge. This will allow your organization to sustain the quality improvement efforts after our consultants have departed from the project. QAI's consulting services cover teaching, customizing, and assisting in the implementation of QAI's approach to quality management.
- Continuous Process Improvement
- Assessment and Appraisals
- IT Service Management
- Project Management
- Security
Continuous Process Improvement
QAI has accumulated many years of valuable experience in interacting with our members, analyzing industry problems and their root causes. We have developed and shared process improvements and practices with our worldwide partners. All of this information has led us to the development of two quality models: a strategic approach to quality management, and a tactical approach to managing by process. Unlike our competitors, who simply tell you "what" should be done, our models are designed to not only tell you "what" should be done, but tell you "how" it should be done.
You can spend your consulting budget developing solutions, or you can spend it on implementation of proven solutions.
QAI further distinguishes itself from its competition in that we have developed a detailed how-to approach to quality improvement. This approach is composed of five process categories. Each category is segmented into specific how-to processes. These five categories are :
- Establish a quality environment within the I/S function.
- Align information services with corporate objectives and define the desired results to support those objectives.
- Establish, implement, align and deploy processes to support the defined management results.
- Establish strategic and tactical dashboards to enable management to effectively use quantitative data in their management processes
- Continuously improve the above process categories.
Please contact us if you wish to receive more information about QAI consultation services.
Many organizations neither have the resources nor the time to train their own personnel on all the intricacies of the process improvement before embarking on the road to their objectives. QAI has experienced personnel, including SEI authorized lead appraisers to expedite this process. In addition to training, we will help you implement all the necessary measures to allow you smooth and expedient step up to the next maturity level.
We continuously work towards our objective of helping organizations to become self sufficient in Quality Management by way of knowledge transfer from throughout the consulting assignment. As such, our assignments are typically short with the clearly defined exit criteria.
Please contact us if you wish to receive more information about QAI consultation services.
The combined experience of QAI and ITpreneurs can help you achieve many of the following benefits of an IT Service Management assessment:
-
Help align business and IT
-
Improved quality service provision
-
Cost justifiable service quality
-
Integrated centralized processes
-
Defined role and responsibilities in service provisioning
-
Learning from previous experience
-
Demonstrable performance indicators
Our process is quite simple: Determine where you are (current state), assist in determining where you want to be (future state), help you prioritize and schedule the work; establish measurements and metrics to determine progress; and then verify progress. We have very experienced staff that can be available on both short and long term basis.
IT Project management is getting
more recognition in the last decade as a profession on level with general
management. The demand for higher skills of project managers, however,
is growing even faster and some organizations are ill prepared to manage
the complexities of their projects as they arise.
QAI has several very senior and experienced project managers on staff.
Our strength is in project organization and understanding the technological
as well as the cultural complexities of project management. We assist
the organizations in setting up appropriate project management infrastructure,
build the project team, implement the project controls and let the team
take charge of the project as quickly as feasible.
With the combination of training and consulting we can help you build
the strong project team that will efficiently and effectively deliver
highest quality products to your clients.
Please contact us if you wish to receive more information about QAI consultation services.
Information security has become a hot topic in the world of IT. Companies are continuously being exposed to security weaknesses due to poor and inadequate information security management practices and processes. All too often, we see the implementation of technical solutions that only address part of the problem and sometimes create new problems.
Our security practice is unique to the Middle East region because we are product independent and our emphasis is on information security management rather than incomplete technological solutions. QAI MEA believes the key to securing your enterprise is sound information security management practices and processes. Security tools such as firewalls, intrusion detection systems, and anti-virus technologies are all a necessity in today's world; however, the policies, procedures, guidelines, standards, and management of those systems is of a much greater importance to the overall, long-term security of the enterprise.
We use widely accepted and tested information security standards and practices in formulating information security management solutions for our clients Depending on your needs, we can assess your enterprise security, train your employees, and assist in implementing meaningful and lasting change throughout your organization. We pride ourselves on being product independent, flexible to your needs, and efficient by not becoming part of your organization through long, drawn-out consulting assignments.
QAI assists companies develop information security policies, procedures, and practices accompanied by "how to", coaching, and expert advice for:
- Security management policies and practices
- Information security assessments
- Vulnerability assessments
- Information security awareness program development and implementation
- Security architectural reviews
- Information security risk management
- Information security risk assessments
- Applications development security evaluations
- Cryptography and public key infrastructure design and development
- Business continuity planning & disaster recovery planning evaluations
- Physical security assessments
- Information security training assessments and plan development
- Request for proposal assistance
Please contact us if you wish to receive more information about QAI Security and Assessment consulting services.
For more information on information security please see our security links page.
